Terms & Conditions – The Linkage Digital
Site Contents Usage
Visiting our Homepage is solely your choice. Any dispute over privacy is subject to this notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and the applicable law of state. If you have any concerns regarding the Privacy Policy, you should contact us at your earliest convenience. Our customer service team will be happy to assist you at sales@thelinkagedigital.com or call us at +1 410 205 5466.
As our policies are subject to change at any time, we recommend that clients review the policy each time they visit our site.
We gather navigational information such as which areas of our website are most visited, time to connect, and time to download pages. This helps us improve the efficiency and quality of our website and services. Unless otherwise stated, all materials—including images, designs, icons, photographs, written text, illustrations, and other content (collectively, the “Contents”)—are copyrights, trademarks, or other intellectual property owned, controlled, or licensed by The Linkage Digital.
This site and its contents are intended solely for personal and non-commercial use. Clients may download or copy content for personal use only. No right, title, or interest in any downloaded materials is transferred as a result. Content may not be reproduced, published, transmitted, distributed, displayed, modified, sold, or exploited for commercial purposes.
Testimonials
All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted, or offered to The Linkage Digital through this site shall remain the property of the company.
The company will own exclusive rights and may use submissions in any way, commercial or otherwise, without limitation. The company is not obligated:
To maintain any comments in confidence;
To pay any compensation for comments; or
To respond to any user submissions.
The Linkage Digital may also use testimonials and client logos on its web and offline platforms.
Electronic Communications
When you visit our site or send us e-mails, you are communicating with The Linkage Digital electronically. By doing so, you consent to receive communications electronically. We may communicate with you via e-mail (sales@thelinkagedigital.com) or by posting notices on this site. You agree that all agreements, notices, and disclosures meet any legal requirement as if made in writing.
Copyright/Trademarks
All content on this site, including text, graphics, logos, icons, images, digital downloads, data compilations, and software, is the property of The Linkage Digital or its suppliers, protected under international copyright laws.
The compilation of all site content is the exclusive property of The Linkage Digital. All software used is also the property of The Linkage Digital or its software suppliers.
Trademark names used within the site belong to their respective owners and cannot be used in connection with products or services not associated with them.
Your Account
Clients are responsible for maintaining the confidentiality of their account and password and for restricting access to their computer. Clients accept responsibility for all activities under their account.
Copyright Complaints
The Linkage Digital respects the intellectual property of others. If you believe your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Violation by contacting us at sales@thelinkagedigital.com or calling +1 410 205 5466.
Refund Policy
The Linkage Digital ensures 100% customer satisfaction with our unlimited free revision policy. This allows clients to refine their design briefs free of charge via their account area.
Duplicate charges caused by errors will be fully refunded.
If we fail to meet special requirements or delivery commitments, you are entitled to a refund.
Refund requests must be made within five days of receiving initial designs. After this, it is assumed you are satisfied.
Refund Structure:
Before initial concept delivery → Full refund (less 10% processing fee)
Within 48 hours of delivery → 66% refund (less 10% processing fee)
Between 48–120 hours → 33% refund (less 10% processing fee)
After 120 hours → No refund (but we still encourage you to contact us for solutions).
Refund requests should be communicated to our support department at sales@thelinkagedigital.com. Approval is subject to review on a case-by-case basis.
Once a refund is issued, design rights transfer to The Linkage Digital. Clients may not use or display any designs provided by the company.
Account Area
The Account Area is the primary communication platform. Clients are responsible for checking it frequently for updates, queries, and revisions. Not using the Account Area cannot be used as grounds for a refund. Our support team is available to assist with its use.
Delivery Policy
Orders are delivered to your Account Area within the timeframe specified in your Order Confirmation Email.
We also provide order tracking via reference numbers.
Standard design delivery is 2–3 days.
Rush Delivery (within 24 hours) is available for an additional $100.
Revision Policy
The Linkage Digital offers unlimited free revisions, provided the concept remains the same. Revisions are typically delivered within 48 hours.
Copyright Violation Procedure
To file a copyright violation claim, provide:
An electronic/physical signature of the copyright owner or authorized agent.
A description of the copyrighted work.
A description of the copied material and its location.
Your address, phone number (+1 410 205 5466), and email (sales@thelinkagedigital.com).
A statement of good-faith belief that use is unauthorized.
A statement, under penalty of perjury, that the information is accurate and that you are the copyright owner or authorized representative.
Applicable Law
You must comply with all applicable laws, including export controls, when using our services.
Disputes
Any disputes related to your visit or purchase will be handled by our Dispute Handling Department.
Site Policies, Modification & Severability
We encourage visitors to review all posted policies, including our Pricing Policy. The Linkage Digital reserves the right to modify the site, policies, and Conditions of Use at any time. If any condition is deemed unenforceable, the remainder shall still apply.
Means of Communication
Valid communication methods include:
Live Chat
Email (sales@thelinkagedigital.com)
Customer Service Call Center (+1 410 205 5466)
Fax
Any other communication methods are not recognized by The Linkage Digital.
Bill of Rights
Safe Shopping
Clients shop safely with The Linkage Digital. For extra assurance, orders can also be placed by phone at +1 410 205 5466.
No Obligation
Our personal notification services (such as email alerts) are free, with no obligation to buy.
Unsubscribing
You may unsubscribe or change your preferences anytime through your My Account section.
Updates
Clients may occasionally receive updates about new services, features, and special offers. If you do not wish to receive them, you can update your preferences in the My Account section or contact us directly at sales@thelinkagedigital.com.
